HSBC is partnering with T-Hub to access the start-up ecosystem for the Accelerator 2030 programme. The programme is focused on creating commercialisation opportunities for one of the world’s largest banking operations function, leveraging its data and global footprint.
Start-ups will be given the chance to pitch innovative ideas, from new technologies to new business models that can revolutionise the industry.
HSBC Global Operations run and deliver customer operations and help to manage change in the bank. The function manages about 1.7 trillion transactions a year and around 380 payments every second for HSBC’s 38 million customers worldwide. They support four global businesses – Retail Banking and Wealth Management, Commercial Banking, Global Private Banking and Global Banking and Markets – in delivering customer operations and services across the world.
Offshore operations are carried out from the Global Service Centres (GSCs) across five cities in India and six other countries. They support the operations of HSBC’s global businesses by performing processing and analytical tasks to fulfil customer payments, transactions, regulatory compliance and everyday banking needs.
“Technology and innovation are rapidly changing the way customers want to access banking services, so HSBC wants to try new ways of doing things. This collaboration with T-Hub is an opportunity for HSBC to partner with India’s innovative start-ups to help us deliver products and services in ways that are simpler, better and faster for our customers”
Head of Operations, Global Service Centres